Frequently Asked Questions

How do I book an appointment?

You can book online through our appointment link or text our grooming team at 855-962-7563.

How far in advance should I book?

Appointments can fill quickly, especially around holidays and weekends. We recommend booking ahead whenever possible.

How often should my dog be professionally groomed?

That depends on your dog’s breed, coat type, haircut, lifestyle and home maintenance. Many dogs benefit from professional grooming every 4–8 weeks.

Why do Poodles and Doodles sometimes have specialty grooming charges?

Poodle and Doodle coats often require additional brushing, drying, scissoring and grooming time. Specialty charges may vary based on size, coat condition and desired finish.

What happens if my dog is matted?

Matting can increase grooming time and may require additional care or a shorter haircut for your pet’s comfort and safety.

How long will my dog’s grooming appointment take?

Appointment length depends on breed, size, coat condition, service type and your pet’s individual needs.

Are nail trims a walk-in service?

Yes. Nail trims are available as a walk-in service during salon hours.

Do you groom cats?

Yes. We offer professional cat grooming with careful handling and coat-specific care.

Do you groom senior dogs?

Yes. We work with senior pets and tailor the grooming experience to their comfort, mobility and individual needs.